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What are the program benefits?
Remote/Network Management Benefits:
- Optimize system reliability, performance, and functionality
- Keep your network secure from viruses and hackers
- Prevent problems before they occur
- Resolve problems faster
- Reduce overall down time
- Release your employees from resolving computer problems
- Reduce need for more costly “on-site” service
What's included?
Servers Remote Monitoring:
- Monitor server event logs daily
- Monitor tape backup logs daily
- Restore a file from tape to test the backup monthly
- Restore deleted or damaged files from tape, as need
- Troubleshoot tape backup issues, as need
- Add, remove or modify users
- Add, remove or modify permissions to files and folders
- Add, remove or modify Exchange Server (or other email system) users and settings
- Troubleshoot Server configuration issues
- Verify adequate Server drive space monthly
- Verify virus definition and Anti-spyware updates monthly and update, as need
- Delete temporary files on Servers monthly
- Monitor Microsoft security patches monthly
Workstations Remote Helpdesk:
- Configure or modify settings, as needed (Network, Internet, Email, Printers, Icons, etc.)
- Troubleshoot errors, as need
To schedule a Free Consultation or to receive a customized quote for your business, give us a call today at (210) 680-7549.
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